Frequently Asked Questions


FAQs

When and how do I pay for the class?

You can pay by check or with credit card.

To pay with a credit card, register for your class online, and you will be emailed a receipt and a confirmation.

Detailed payment information is contained in the confirmation you receive after registering.

You can mail us a check in advance or bring one to class. If you need to send us a check after the class, just let us know in advance, before registering.

I need a hotel. can you recommend one?

We can provide you hotel recommendations located within a short distance of the CRI training facility. Email us. We always suggest you make reservations sooner rather than later.

What time does class start and end?

Class starts at 0800 and typically ends around 1700. Sometimes, the Trainer will adjust hours to accommodate the class, but that is a case-by-case and day-by-day decision. If you need an accommodation to meet a personal obligation or for travel plans (catching a flight etc...) just let your instructor know in advance.

Are any meals provided?

No. EVERYONE'S on their own for lunch. CRI has a comfortable designated break area, which includes coffee and water. Vending machines are also available. There are several restaurants close by the training facility.

What is the dress code?

Casual, to business casual. Some classes may require clothing for PT, and the Trainer should be contacted with any questions. All students should refer to their department manual regarding the dress code policy for training.

What is the class atmosphere like?

It is our desire that students have a relaxed and interactive learning environment with plenty of group discussion and exercises. Training can challenge your thinking but will never force you into anything. If you are the quiet type, that is perfectly OK.

What if I have court or a family issue that requires I miss class?

There are always things that come up and we can generally work with you. Just let your instructor know about it in advance. Contact us to apply your payment to another class or to receive a refund. if you let us know in advance (within 30 days of the class) no questions asked.

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